Contributing

How do I schedule a Cox installation?

How do I schedule a Cox installation?

How to Schedule the Appointment

  1. Sign in to your account at the Cox online website by entering your valid user ID and password.
  2. Review the details of your scheduled appointment from the service window to ensure the information you gave was valid or update any changes you would like to make.

Does Cox require installation?

Am I required to use Easy Connect to self-install my services? No, we have other install options but we encourage all of our customers to use Easy Connect to have the simplest, most convenient installation possible.

Will Cox mount your TV?

yes you will if you have cox install it not sure on self install prices. I wouldn’t think Cox would come to your home, install a splitter, run cables (if required) and connect a cable box for free. If you already have a cable outlet at the additional TV location, you could do it.

How do I cancel my Cox installation?

Cancel your services If you’d like to cancel your service, call 1-800-234-3993 to get started. Available in select Cox service areas.

Does Cox need coax cable?

Traditionally, Coax was needed at every ‘drop’ for COX T.V. Now, (new home) there is no need. There’s a mini-box, that uses a regular power cord, and connects to the T.V.

How much does it cost to install Cox cable?

Hidden costs of Cox TV plans

Fee Amount
Professional installation Varies by package and region
Canceled appointment fee $100
Broadcast surcharge $16/mo.
Regional sports surcharge Up to $11/mo.

Does Cox do free installation?

If you’re setting up Internet for a workplace, professional installation starts at around $50. Home network setups for up to three computers may cost users up to an additional $40. To save some money on installation, you can opt for Cox’s self-installation for a one-time $20 charge.

Is there a fee to cancel Cox cable?

Cox places contract requirements or options on most plans, including internet-only plans. Customers who cancel before their contract is over must pay an early termination fee of $10 for each month remaining, which results in a maximum potential cancellation fee of $120–240.

Does Cox have early termination fee?

Cox internet service agreements typically last 12 months. These agreements allow you to cancel your service at the end of the 12 month period, or within 30 days of the start of the cycle. Any cancellations outside of this time frame could cost you up to a $120 early termination fee.

Do I need a technician to install my internet?

Depending on the internet provider and plan you get, you can install your new internet package by doing it yourself or by hiring a professional technician to do it for you. When you choose to self-install, your internet provider will send you an installation kit in the mail.

How to manage service appointments on cox.com?

Managing a Service Appointment on Cox.com 1 From the Cox.com homepage, click Sign In My Account. 2 Enter your User ID and Password . If you experience a sign in issue, see Recover Your Cox User ID or Reset Your Cox… 3 From the Service Appointment window, review the details of your scheduled work order. Note: The Manage appointment… More

Do you need a technician to install Cox pro connect?

Pro Connect requires you to schedule a technician to come to your home and install your services. Pro Connect also has a charge associated with this install experience. Which services/products can be self-installed with Easy Connect? TV, phone, Internet and some Homelife accessories can be installed with Easy Connect.

How long does it take to install Cox Easy Connect?

In the Cox app, use your Cox user ID and password to sign-in. At the top of the Home tab, click the Start Easy Connect message to begin the onscreen instructions. An Easy Connect install takes about 10 to 30 minutes to complete. Oliver, our virtual assistant, is available to help with any questions along the way.

How to get in touch with Cox customer support?

Hop on a quick chat with Oliver, or ask to be connected with a live agent. Swing by any Cox store location for in-person help with your services. Start your own Q&A with Cox customers and team members on the support forums.