Questions and answers

How do I manually install LANDesk agent?

How do I manually install LANDesk agent?

Install the Agent Using the Installation Wizard

  1. On the Security Controls console, locate the STPlatformUpdater.exe file.
  2. Copy the .exe file to the desired target machines.
  3. Log on to the target machine using an administrator account.
  4. Double-click the file named STPlatformUpdater.exe.

How do I push Ivanti remote?

Click Tools > Configuration > Unmanaged device discovery, and select the devices you want to deploy to. Drag the devices onto the Scheduled tasks window. If the Scheduled tasks window is a minimized tab, you can drag devices onto the Scheduled tasks tab, which opens the Scheduled tasks window.

How do I install Ivanti agent?

To install the Deployment Agent using the Install Deployment Agent Functionality:

  1. Select the Home navigation button.
  2. Expand [Server] > Deployment Groups > [Deployment Group] > Settings > Installation tab.
  3. Setup the Installation schedule.
  4. Navigate to Deployment Groups > [Deployment Group] > Computers.

Where is Ivanti installed?

The file is located in the C:\ProgramData\Ivanti\Security Controls\Console\DataFiles directory.

What is LANDesk agent?

The LANDesk Agent communicates exclusively with the LANDesk Core server to ensure that the managed workstation is up to date and all necessary patches have been applied. Additionally the Agent performs a hardware and software inventory scan, once a day when the computer is idle.

How do I turn off LANDesk remote?

To remove the LANDesk agent from a PC, simply run “UninstallWinClient.exe” as an administrator. The computer will automatically reboot (make sure all client’s work is saved) and the LANDesk agent will be removed once the computer restarts.

What is deployment agent?

The Deployment Agent is a software agent that must be deployed to all clients managed by the Management Center. The Deployment Agent runs as a Windows Service and performs tasks on the client when instructed by the Management Server.

How do I know if Ivanti is installed?

Hi, If you right click on a device and choose properties, there is an agents tab. There you find if the agent is running correct.

What is LANDesk remote control used for?

LANDesk is an asset management software system used to remotely inventory and manage desktop computers. It has the ability to report on installed software and hardware, allow remote assistance, and install operating system security patches. Comprehensive information can be found at the LANDesk website.

How much does LANDesk cost?

Ivanti IT Asset Management Suite (formally LANDesk IT Asset Management Suite) begins at $50 per endpoint per year; it is an add-on to the Ivanti Management and Security Suite.

What is LANDesk management agent?

LANDesk is an asset management software system used to remotely inventory and manage desktop computers. It has the ability to report on installed software and hardware, allow remote assistance, and install operating system security patches.

What is Ivanti remote control?

Ivanti Avalanche Smart Device Remote Control (formerly Wavelink Smart Device Remote Control) includes Splashtop’s remote access technology to power remote connections. The partnership with Splashtop enables remote access support to Android devices through the Avalanche platform.

How to manually install and remove LANDESK services?

This articles describes how to install and remove various LANDesk Management Suite services on core servers as well as agents. Keep in mind that installing services only works if the files necessary to start the service are already in place. Adjust the paths in these commands as necessary.

How to uninstall the Ivanti / LANDESK agent for Windows?

First you will need to uninstall Antivirus. You can do this on the device itself or you can do it through the console. 1. Open Tools/Configuration/Agent settings 2. Click on the calendar icon and choose ‘Remove security components 3. Check the box next to the component you would like to remove, click Save 4.

How does the Remote Assistance feature in LANDESK work?

The Remote Assistance feature in LANDesk lets you share control of your computer with a Service Desk analyst. This will help them to more quickly and accurately troubleshoot and resolve problems. Please note: the Service Desk cannot access your computer or provide remote assistance without your explicit permission.

How do I Set my LANDESK remote control to direct mode?

Make sure it is set to “Gateway mode”. If Landesk Remote Control is in direct mode, click “Switch Mode” to set it to Gateway mode. If it is in Gateway mode, click on “Switch mode” to set it to Direct mode. Provide the IP address of computer. When the technician tries to connect to your computer, a notice will pop up.