How do I get ahold of someone from Volaris?

Call our Call Center at 1102-8000 within Mexico City and Metropolitan Area or 01-800-122-8000 toll- free from the rest of Mexico, Page 7 or 1(866) 988-3527 in the U.S. selecting “Customer Service” as option 4 • By lifting a ticket in the following link: https://tuexperiencia.volaris.com/hc/es • You can also write to …

Do I need a Covid test to fly Volaris?

You must also present an attestation indicating that you have received a negative COVID-19 test or that you have recovered from the disease and are cleared for travel. It’s easy, fill out the online attestation form and keep the confirmation page to show it at the airport.

Does Volaris require Covid test for Mexico?

All passengers 2 years of age or older, including citizens and residents, must present: Electronic or printed proof of a negative viral COVID-19 test (PCR or antigen) performed no more than 3 days before your flight departs.

How much does Volaris name change cost?

Volaris Airlines passengers can make changes to their booking name 4 hours before the scheduled departure. Volaris name change fee remains between $0-$400 which vary depending on the factors such as route of the journey and the type of ticket.

Is Volaris social distancing?

We maintain a safe distance in all lines, following the signs and markings at the airport. All our staff wears masks, gloves, and face shields or protective glasses.

Can I take food on Volaris?

On all flights to the United States, the following powdered substances must go in checked baggage such as: Make-up, powder and foods such as: ground coffee, mole, spices, milk powder, chocolate and other diet supplements greater than 350 ml. / 12 oz. cannot be transported as a carry on baggage.

How old are Volaris planes?

Volaris fleet details

What happens if Volaris cancels my flight?

If you cancel your Volaris Airline flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Volaris Airline cancellation fee. You can also make a cancellation request after canceling your flight ticket.