How do I contact Telstra customer service?

00 44 800 856 0000
Telstra/Customer service

What’s the phone number for the operator?

Most phone companies allow you to access directory assistance service by dialing “411.” Other directory assistance services require a different dialing pattern such as 555-1212, a toll free number or a number that starts with “10-10.” Charges will vary significantly, check the rate before using any directory assistance …

How do I contact Telstra NBN?

Call us on 1800 834 273 and choose Option 1. Our consultants will arrange an appointment. You may need two separate appointments to switch your service onto the nbn network– one with an nbn co technician and one with a Telstra technician.

How do I fix my Telstra Internet?

Restart your modem:

1. Remove the power cable from your modem for 10 seconds, then plug it back in.
2. Wait 1-2 minutes for the modem to settle and go ‘green’, now check to see if your devices are connecting. This is a ‘reboot’ and can often solve connection problems.

How do I get live chat with Telstra?

Simply go to Get help in My Telstra to start a conversation.

Is calling 4-1-1 free?

To reach 411 Search, simply call 4-1-1 from your mobile phone. You’ll be charged the standard $1.99 fee for a 411 call.

How do I contact nbn by phone?

If you have any questions or concerns about your privacy or personal information that nbn may hold, you can contact us by calling 1800 687 626 or emailing [email protected]. nbn uses service providers to carry out our work. Some of our service providers are located outside Australia.

Can you contact nbn directly?

posting mail to Locked Bag 27, Gold Coast MC, 9726, or • calling 1800 687 626 between 8am and 7pm EST Monday to Friday. When you contact nbn via our webpage, our preference is to respond to you via email in the first instance.

Why does my Telstra internet drop out?

Re: Telstra Smart Modem Gen 2 keeps dropping constantly The lose of internet might be due to modem trying to download and update the firmware. Rebooting the modem each time might be interrupting the update so modem keeps trying to update. If you don’t reboot for at least 30 minutes modem will have time to update.

Is there a 24 / 7 customer service number for Telstra?

As one of the largest mobile and broadband providers in the country, Telstra offers 24/7 customer service support in multiple languages. Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time.

How long does it take to get a call from Telstra?

Telstra contact information – compared Phone number / contact Wait Votes 132200 Customer Service 8 mins 138 Live Chat Customer Service 2 mins 55 132203 Customer Service 25 mins 332 Online Help Customer Service < 2 hrs 119

How to contact Telstra about pre paid services?

Pre-Paid Services Phone line Entertainment and sport Explore support Support homepages Personal Business Enterprise Explore support I want to Download My Telstra app Sign in to webmail Understand my charges Make a payment Fix an internet issue Contact us Contact Us

How can I get help with my Telstra Bill?

With Telstra’s general phone number, you can get help for any question you might have, find service support, or pay your Telstra bill 24 hours a day. Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time.

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