How long does ATT give you to return a phone?

You can return or exchange a device during the 14-day return period. To start the process, contact us via online chat or 800.331. 0500. For 15 days or more, a refund is subject to the manufacturer’s warranty period.

Can I return ATT phone after 30 days?

up to 30 days after purchase (or shipping date, if equipment is shipped) to return or exchange your device (non-tablet) or accessory (non-Magic Leap-branded); and. up to 14 days after purchase (or shipping date, if equipment is shipped) to return or exchange your tablet or Magic Leap-branded accessory.

How can I avoid AT restocking fee?

For orders placed online, there will be no restocking fee for returns made within the 14-day return policy. If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived.

What does AT refurbished mean?

Certified Restored
Close. Previously opened and/or used devices that undergo a series of rigorous tests and inspections, and may be refurbished or remanufactured.

Can you return a phone to AT if you don’t like it?

AT Returns If the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.

Can I return a phone within 14 days?

You can return most products within 14 days.

Can I return a phone if I don’t like it?

Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask. You may or may not get your cash back.

What is AT buyer’s remorse policy?

Does AT send refurbished phones?

No one at AT or Asurion can guarantee you’ll get a new phone instead of refurbished, because it’s up to the warehouse what device they ship and the warehouse will always send a refurbished device if one’s available. If you want a brand-new phone, go to the store and buy one.

What does a restored phone mean?

There are 3 differences between the 2 types of used phones: Certified Restored devices have a 90-day warranty. Pre-Owned devices don’t have warranties. Certified Restored devices look brand new. Certified Pre-Owned devices may have minor scratches or scuffs.

What happens if I don’t send my phone back to AT?

What happens if you don’t return your defective device in time. If you have: AT Wireless: We’ll bill you the full replacement value for the device. AT PREPAIDSM: We won’t credit your card for the return.

Do I have 14 days to cancel a phone contract?

If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a ‘cooling-off’ period. If you’ve already used the service (eg you made calls on a phone), you’re likely to be charged for what you’ve used.